Fz77 Privacy Policy — Your information is safe with us

Fz77 (https://fz77.onl) is a trusted online betting and casino platform serving players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains in detail how fz77 collects, uses, stores, and protects your personal information.

Whether you are browsing fz77's website, opening an account, making a deposit, or playing a game — your information is held in trust with us at every step. Reading and accepting this policy is a prerequisite for using any fz77 service.

Fz77 collects several types of information in order to provide its services. We only collect what is necessary — nothing more. The categories are outlined below:

Fz77 does not collect any information beyond the categories listed above. We never request religious identity, political opinions, or health information.

Fz77 uses the information it collects for specific, legitimate purposes. The main reasons your data is used are:

• Account management: Managing registration, login, identity verification, and account security.
• Payment Processing: Accepting deposits, sending withdrawals, and monitoring transactions.
• Service Improvement: Understanding your gaming preferences to deliver a better experience.
• Security & Fraud Prevention: Identifying suspicious transactions and account activity.
• Legal compliance: Complying with Anti-Money Laundering (AML) and KYC regulations.
• Customer Support: Resolving your complaints or questions promptly.
• Promotional Communications: Sending bonus and offer notifications (where consent has been given).

Fz77 stores your data on secure, encrypted servers. Our servers are protected by industry-standard security measures and undergo regular security audits.

Data retention periods depend on the type of information:

• Account information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Cookie and session data: Usually between 30 days and 1 year.
• Customer Support Conversations: 2 years from the date of last contact.

Fz77 does not generally share your information with third parties. However, exceptions may apply in the limited circumstances below:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information required to complete a transaction.
• Legal obligations: Information may be disclosed in response to a court order, government investigation, or a lawful request from a law enforcement authority.
• Fraud Prevention: Information about fraudsters may be shared within the gaming industry's security network.
• Technology Partners: Trusted partners who operate fz77's technical infrastructure are granted limited access only to the data they need.

All third parties are contractually required to comply with fz77's privacy standards. They are strictly prohibited from using your data for their own purposes.

Fz77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser. The cookies we use include:

• Essential cookies: For maintaining login sessions and site security. Without these, the site cannot function properly.
• Performance Cookies: Helps improve page load speed and overall user experience.
• Functional Cookies: To remember language preferences and personal settings.
• Analytics Cookies: Understanding how users navigate the site — without collecting any personally identifiable information.

As a fz77 user, you have the following rights regarding your own data. Contact our support team at any time to exercise these rights:

• Right to Access: You have the right to know what information we hold about you and how it is being used.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You can receive your information in a standard, portable format.
• Right to object: You may object to your data being used for specific purposes, particularly for marketing communications.

Fz77 aims to respond within 7 business days of receiving a request. Complex requests may take up to 30 business days.

Fz77 does not serve anyone under the age of 18 and does not knowingly collect information from minors. Age is verified at registration, and identity documents may be requested if there is any doubt.

If we discover that a minor has created an account using false information, that account will be closed immediately and all collected data will be deleted.

The fz77 website may reference third-party services from time to time — such as payment gateways or game software providers. These third parties have their own privacy policies, and fz77's Privacy Policy does not apply to them.

We recommend reading the privacy policy of any third-party service carefully before using it. fz77 is not responsible for the actions of third parties.

Fz77 reserves the right to update this Privacy Policy, in part or in full, at any time. The revised version will be published on the website before taking effect, and the "Last Updated" date at the top of the page will be changed accordingly.

For significant changes, we will attempt to notify you at your registered email address. However, it remains your responsibility to check this page regularly. Continued use of fz77 after any changes will be considered acceptance of the updated policy.

If you have any questions, objections, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. We are available 24/7, seven days a week.

Your request will be resolved as quickly as possible and within a maximum of 30 business days. We take all privacy-related concerns very seriously.